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Customer email, answered in a few taps

Tap an answer to each question. Soonbeam writes the rest.

How it works

Marieke de Groot08:12

Can you measure up on Tuesday at 2pm?

Tap an answer

How it works: an email comes in, you pick an answer, Soonbeam writes the reply

Fleur de WitNew back garden

Hi Jesse,

We'd like to get the back garden done this spring: a patio, a flower border and maybe a pergola.

Could you come round and take a look?

Thanks,
Fleur

Could you come round and take a look?
Saturday morning Weekdays after 4pm A quick call first
Your replyTo Fleur de Wit

Your choiceSaturday morning

Hi Fleur,

Happy to come round on Saturday morning for a look. What time suits you best?

Best,
Jesse

Replies that
sound like you

Soonbeam learns from the emails you send and remembers what you've told customers before.

Your writing style

How you open, phrase and sign off, learned from emails you've sent.

Your know-how in one place

Your prices and process, picked up from past replies. Add to it any time.

Work as a team

Everyone gets their own mailbox, with one shared knowledge base for the business.

No guesswork

Every answer shows where it came from: your knowledge base or an email you sent before. If Soonbeam doesn't know, it asks you.

3 already answered from your own writing

1
What does a garden design cost?

€450, deducted from the build if you go ahead. From your knowledge base

2
When will I get the quote?

Within a week of the visit. From your knowledge base

3
Do you do maintenance too?

Yes, for €52.50 an hour. Your earlier email, 12 Sep

See all features

A business owner talks through a design with a client in her studio

Back to
your real work

Soonbeam gives you time back for what you do best. Spend it on your customers, not on evenings in your inbox.

Email follows you,
not the other way round

On your phone between jobs, or on your computer at your desk. Wherever you are, you pick up where you left off.

Soonbeam on a computer: your email on the left, the questions for you in the middle with answers to tap, and the customer's email on the right

Why not just use
ChatGPT or Claude?

A chatbot can write an email. Soonbeam answers your customers.

With a chatbot like ChatGPT or Claude

Every email is a small project.

Getting the email in

Copy, paste and explain. Every single email.

Your prices

Typed out again, or left as [your price].

How it sounds

“I would be delighted to…” Not you.

Sending

Copy it back, tidy it up, then send.

With Soonbeam

Every email is a few taps.

Getting the email in

Already there. Soonbeam is your email app.

Your prices

From your knowledge base, every time.

How it sounds

“Happy to come round on Saturday.” You.

Sending

One tap, read it, send.

ChatGPT and Claude are great at lots of things. Soonbeam does one thing: your customer email.

Your customers trust
you with their email

So we handle it with the same care you do.

No one at Soonbeam reads it

Your email is processed to find the questions and prepare your reply. No one at Soonbeam looks at it, and everything is encrypted in transit.

Stored in Europe

Your email is stored in Frankfurt and our server runs in Amsterdam. To read and write, we use language models from Mistral (France) and Anthropic (United States).

Never used to train AI

Training is switched off at Mistral and Anthropic, so your email is never used to train a language model.

More on privacy and security

For freelancers
and small teams

And for anyone who emails customers every day.

Sanne talking with a client

Do you have time for an intro session next week?

SanneCoach
Daan colouring a client's hair

Any room on Saturday for a cut and colour?

DaanHairdresser
Amira making a bouquet in her flower shop

Could you do the flowers for our wedding on 14 June?

AmiraFlorist
Samuel at work on the building site

When can you start on the extension?

SamuelBuilder

Ever added up what
email costs you?

Use the sliders to fill in your own numbers.

Reading, deciding and typing, not counting newsletters.

What you charge a client for an hour.

Spent on email each month

21 hours

Worth, at your own rate

€ 1.575 a month

Based on 21 working days.

Soonbeam costs €39 per user per month

Sign in and
you're done

Other email tools want endless rules, automations and filters. Soonbeam doesn't.

Works with Gmail, Google Workspace, Outlook, Microsoft 365 and your own domain, wherever it's hosted.

One price,
every feature

39 euros

per user per month, excluding VAT

  • Answer each question with a tap
  • Replies in your writing style
  • Reply by voice
  • A knowledge base with your prices and terms
  • On your phone and computer
Join the waitlist

Questions, answered

What if Soonbeam gets something wrong?

You read every reply before it goes out. If Soonbeam isn't sure about an amount or a date, it asks you first. It never fills in the blanks on its own.

How is this different from ChatGPT, Copilot or Gemini?

With those, you write a prompt, get a full draft, then check and fix it yourself. Soonbeam starts by finding the questions in the email and asks what you want to say to each one. The reply draws on your own knowledge and writing style, and Soonbeam is your email app as well, so there's no copying and pasting.

Can I keep using my usual email app?

Yes. Your email stays in your own mailbox, so the email app on your phone or computer works as normal. You keep your address too.

Does Soonbeam handle attachments?

Yes, just like your current email app.

Does Soonbeam work on my phone?

Yes. Soonbeam runs in the browser on your phone and computer. Apps for iPhone and Android are on the way.

Can I cancel any time?

Yes. Your email stays in your own mailbox. To leave, go to Settings in Soonbeam and delete your account, along with everything Soonbeam has stored.

Visit the help page

You run the business
Soonbeam does the email